Medical Case Manager, Quinte Shores, East Northumberland County&Prince Edward County (P

Medical Case Manager Patient Sortal Health

Trenton, NJ 08629

$52,000 - $60,000 por año - Full-time

Información del empleo Sueldo $52,000 - $60,000 por año

Tipo de empleo Full-time

Descripción completa del empleo Primarily remote with in person opportunities throughout New Jersey.

Patient Sortal is a rapidly growing corporation that provides superior healthcare to returning citizens and our team is growing!

We are looking to bring on a Social Worker (BSW or LSW) as a Care Coordinator that will work with the Patient Sortal Health medical team to coordinate care for Patient Sortal members. MUST have care coordinator/case management experience in New Jersey.

Do you have a passion to help underrepresented populations? Do you value innovative healthcare solutions? Do you want an essential role in a rapidly growing national healthcare system?

The individual in this position will function as part of an interdisciplinary team, supporting Patient Sortal Health and is responsible for managing Patient Sortal members through their clinical care coordination program. This individual will work along with an interdisciplinary team to connect participants with community and social services, ultimately with the aim of improving patient care outcomes and quality of life and reducing unnecessary healthcare utilization. This is a virtual position for the most part with room for face to face capacities when necessary or desired throughout New Jersey.

Position Overview: We are seeking a compassionate and detail-oriented

Medical Case Manager / Public Benefits Navigator

to join our team in New Jersey. This role is ideal for someone with strong experience in

public benefits enrollment, insurance navigation, and medical case management , particularly in complex and high-need situations. The right candidate will be comfortable working directly with patients, navigating

county assistance offices , and helping individuals access critical services including

Medicaid, SNAP (food stamps), and other local/state programs .

Key Responsibilities:

Conduct in-depth assessments of patients eligibility for public benefits and medical resources

Assist patients with enrollment in Medicaid, SNAP, and other public assistance programs

Troubleshoot and resolve complex enrollment challenges

Communicate with county assistance offices, insurance providers, and healthcare systems on behalf of patients

Coordinate services and maintain up-to-date documentation and case notes in EHR system

Advocate for patients facing barriers to care or benefit access

Connect to outside providers such as behavioral health specialists and drug and alcohol support programs. Connect with pharmacies and labs as needed.

Navigate local community resources such as food banks, clothing, shelter systems, government phone programs.

Communicate daily with an interdisciplinary team including medical providers.

Address crisis situations when needed

Qualifications:

Minimum of 2-3 years’ experience in medical case management, social work, public health, or a related field

Deep understanding of New Jersey’s public benefits system, including Medicaid, SNAP, and local county services

Experience working with diverse populations, including individuals with complex medical and/or social needs

Strong interpersonal and advocacy skills

Ability to manage and maintain accurate records

Ability to be creative when assisting patients

A passion for helping those affected by the justice system

Benefits

Dental insurance

Health insurance

Vision insurance

Additional Notes: People with a criminal record are encouraged to apply.

Work Location: Hybrid remote in Trenton, NJ 08629.

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