Technical Lead/Manager (Apps&Experiences Platform) (Toronto)

About the Team

The Apps&Experiences Platform team is powering systems and services for all our user-facing apps including Snowsight, Snowflake Intelligence, and new mobile apps Our mission is to craft innovative backend services, features, tools, infrastructure, and AI tooling that bring such products to life with delightful user experiencesAs part of our team, you’ll dive into a mix of creating features, managing platform infrastructure, and building AI self-serve tools to support the platform and its developer’s needs We’re passionate about building a platform that is highly reliable, available, maintainable, and scalable We are a high growth AI data cloud company and we are looking for exceptional talent to help build and grow our infrastructure to scale us to the next levelResponsibilities

Own the technical strategy and execution for the team, driving projects from initial idea formulation and detailed system design to high-quality implementation and successful deployment Provide deep technical oversight by actively participating in design reviews, architecture discussions, and drilling into complex system implementations to ensure reliability and scalabilityServe as a key technical contributor and subject matter expert, setting the bar for engineering excellence and coding best practices within the team Mentor and coach engineers on complex technical challenges and career development, and grow a strong, diverse team through proactive hiring Define team plans and deliverables while remaining accountable for the platform’s availability, maintainability, and performanceCollaborate closely with the Product Management team to translate user needs and product requirements into clear technical roadmaps Lead the improvement of our engineering processes, tooling, and standards, focusing on efficiency and velocity Partner effectively with other engineering and cross-functional teams to ensure smooth integration and influence the direction of the broader platformQualifications

9+ years in designing and building large-scale user-facing systems in production BS/MS/PhD in Computer Science or related majors, or equivalent experience 3+ years of experience in managing and leading teams building lean mission-critical, highly concurrent, high-throughput, low-latency systems that power user interfacesStrong collaboration and communication skills Extensive and solid development experience in cloud environments, such as AWS, Azure, and GCP, is a plus Strong hands‑on skills; can drill deep into the complex system design and implementation on a routine basis Benefits

Comprehensive health insurance plans Health savings accounts Robust retirement plans Life and disability insurance Weekly online lunch and learns Virtual workout classes Ergonomic work‑from‑home equipment On-demand mental health and wellness programs Fertility benefits and family planning resourcesGenerous time‑off and various leave plans Onsite and Remote Work Employee discounts and pre‑tax selections New hire equity + Employee Stock Purchase Plan (ESPP) Quarterly bonus or commission program

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