Customer Service Specialist in Fasteners, Toronto

Join a dynamic team as a Customer Service Specialist in the fastener sector. This role focuses on order processing, customer support, and effective communication with clients and sales staff.

You will leverage 3-5 years of experience to handle customer orders, inquiries, and complaints efficiently. Your strong communication skills and attention to detail will establish and maintain relationships with selected customers. You’ll analyze customer needs, function independently, and ensure timely resolutions to enhance customer satisfaction.

Key Responsibilities:• Process customer orders via mail, phone, and personal contact • Maintain relationships with customers and sales staff • Provide pricing and availability information as needed • Research and resolve customer complaints efficiently • Track order activity and expedite deliveries if necessary

Requirements:• 3-5 years of experience in a fastener environment • Strong verbal and written communication abilities • Proficient in MS Office and internal software • Detail-oriented and organized in workload • Ability to handle stressful situations effectively

Combine your expertise in customer service with a passion for fasteners to succeed. #J-18808-Ljbffr