Part-Time Customer Service Representative RCM, Toronto

Elevate your customer service career with The Royal Conservatory as a part-time Customer Service Representative in Toronto, ON. Engage with diverse inquiries and provide outstanding support for customers every shift.

At The Royal Conservatory, you will interact directly with clients regarding the Certificate Program and other departments. This part-time role is essential for handling inquiries via phone, email, and live chat while maintaining a positive customer experience. The position requires a detail-oriented approach and comfortable use of Microsoft Office.

Key Responsibilities:• Handle inbound telephone inquiries with professionalism • Respond promptly to live chat questions and concerns • Maintain detailed logs of customer interactions • Open and process customer service tickets efficiently • Notify customers of important registration or exam issues

Requirements:• Strong communication skills, spoken and written in English • Experience in customer service with a diplomatic approach • Ability to learn quickly and multi-task efficiently • Comfort with Microsoft Office Suite • Knowledge of RCM Certificate Program is a plus

Bring your interpersonal skills and customer-centric mindset to The Royal Conservatory and enhance the service experience for clients. #J-18808-Ljbffr