Production Manager at Murex, Toronto

Elevate production management processes at Murex, a leader in fintech. Leverage your extensive experience in capital markets to enhance client interactions and support initiatives.

As a Production Manager at Murex, you will establish strategic partnerships with clients across your portfolio. Your role involves ensuring client satisfaction while optimizing production support and managing change effectively. You will also create streamlined processes for internal and external communications, fostering an efficient work environment.

Key Responsibilities:• Develop long-term partnerships with client organizations • Advise clients on optimizing Murex support and usage • Monitor client satisfaction and control associated costs • Organize and optimize support activities for clients • Manage production instance quality in line with objectives

Requirements:• 8+ years in treasury or capital markets IT experience • Proven client relationship management expertise • Experience supervising cross-functional teams • Ability to anticipate and address potential risks • Strong integrity and accountability in client interactions

Bring your strategic insights and client-focused approach to transform production support at Murex. #J-18808-Ljbffr