Transportation Scheduler, Toronto

Metrolinx is an agency of the Government of Ontario.

Our Operations&Safety (GO&UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.

We support this commitment by providing:

Competitive Pension Plan

Employee learning&development programs and reimbursement

Recognition of prior Public Service for Vacation Entitlement

Employee Assistance and Wellness Benefit Programs

Parental Leave top-up, lactations accommodation and childcare partnerships

Menopause Policy

Employee Resource Groups

The Bus Scheduling Office reviews, plans, and schedules bus services for optimum and cost effective and utilization of drivers and bus equipment.

What will I be doing?

Develops and maintains detailed run guides and crew rosters that ensure optimum efficiency while maintaining a balanced level of work among bus drivers

Prepares guides detailing uses of bus equipment and driver requirements to assist in the maximization of resources at each regional facility

Prepares and maintains equipment cycling charts that identify bus equipment needs by type and location

Builds and maintains a detailed computerized database of all bus trips by type and day of service required to operate the Bus Operations Transit Operating System which includes driver payroll

Prepares and maintains detailed service changes in the Drivers’ Operating Timetable; transfers data to other departments to produce time-sensitive public timetables and related passenger bulletins

Prepares drivers’ daily assignments, determines vacation allotments, approves leave requests and other absences; plans, organizes, and participates in meetings with Bus Drivers, their Supervisors, and Union members to discuss and resolve scheduling issues

Investigates Customers Service Reports (CITs) and responds accordingly

Reviews public rail and system timetables with Information Services and verifies the contents of timetable related passenger bulletins; prepares Bus Operations Notices and Bulletins

Monitors, evaluates, and adjusts planned utilization of bus equipment and staff in conjunction with approved service changes to ensure that the required service levels operate efficiently and effectively

Develops plans and business cases for new and expanding services (. ridership projections, resource requirements, collective bargaining processes, and operating cost estimates) that may affect staffing levels and work requirements

Investigates service alternatives by analyzing ridership and operating data and preparing detailed recommendations

Develops rosters and adjusts staff costs by determining full-time versus part-time drivers staffing complements, and overtime costs versus four-day week crews

Investigates, reviews and analyses ridership, cost and operating data, and deciding which service alternatives to pursue and recommend

Reviews existing and proposed service levels to project the bus equipment and driver requirement for budgeting and other purposes

Develops cost analysis on matters pertaining to Bus Operations driver and vehicle requirements and utilization

Other duties as assigned

What Skills and Qualifications Do I Need?

Completion of a diploma in a related field - OR - completion of an apprenticeship program with trade certification

Demonstrated experience in reviewing, planning, and scheduling bus services for optimum and cost effective and utilization of drivers and bus equipment

Knowledge of legal and regulatory requirements governing delivery of bus transit services is an asset

Organizational, analytical, and time management skills to plan and schedule staff and equipment for optimum and cost effective transit service delivery, and develops plans and business cases for new and expanding services

Proficiency in computer applications including MS Office (. Outlook, Word, Excel, PowerPoint,

Interpersonal and oral/written communication skills to prepare work and equipment schedules and guides detailing uses of bus equipment and driver requirements

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent tojoin our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation: We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email before submitting your application.

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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