Clinical Administrator, Toronto

Reporting to the Manager, Clinical Administration, the Clinical Administrator has primary responsibility to support the day‑to‑day needs of HFC’s nursing team, maintain relationships with outside laboratories, and ensure all administrative support requirements are met.

This role has no direct reports but provides assistance to the HFC’s multidisciplinary team, including Nursing, Finance, and other professional roles.

Details of Role

Full Time - 37.5 hours per week

Clinic hours: 7 AM– 3 PM (Sunday – Saturday) Weekend coverage on rotational basis

Permanent

Expected Compensation - $40,000/year

This posting is for a future vacancy within Hannam Fertility Centre.

Job Duties

Manage cycle monitoring calendar in Accuro (EMR) for Cycle Monitoring (CM) and IVF patients.

Transcribe results for CM&IVF patients by 12 noon, on a daily basis for MDs and nurses to review.

Check nursing line for Day 1 phone calls.

Review phone call messages, patient charts and protocols for CM and IVF patients.

Prepare patients stim sheets and requisitions for CM&IVF when they call with Day 1.

Set up appointments and testing needed and e‑mail patients to confirm appointment.

Set up patients for Natural Conception Program for cycle monitoring, including preparing the stim sheets and requisitions, and arrange appointment in the community (True North Imagining) and notify patients via email.

Book and set up patients for inseminations including the Andrology appointment and assist the physicians with the procedures.

Ensure all consents are signed prior to procedures.

Prep daily MD charts for follow up consultations.

Ensure all stims, documents and results for ordered tests are available for the consultation.

Follow for missing test results with internal and external laboratories, as required.

Manage emails and triage accordingly.

Assist nursing team by preparing charts as needed.

Assist nursing team in booking appointments for testing.

Skills&Qualifications

Successful completion of a post‑secondary education, preferably in healthcare or a related field.

2–3 years proven administrative experience in the healthcare/medical clinic sector.

Previous experience using an Electronic Medical Record (EMR) system, preferably Accuro.

Background with MS Office Suite (Excel, Word, and Outlook).

High degree of accuracy and strong attention to detail.

Excellent written and spoken communication.

Strong interpersonal skills, confidentiality, and high degree of discretion.

Self‑motivated ability to work independently and as part of a team.

Excellent time management.

Highly effective organizational skills, flexibility and adaptability.

Strong problem identification, data analysis, and problem resolution skills.

Ability to concentrate and pay close attention to detail.

Superior customer service skills and professional demeanor.

Self‑motivated with minimal supervision.

Ability to prioritize and manage multiple tasks while meeting tight deadlines.

AODA, Employment Equity and Human Rights Statement Hannam Fertility Centre is committed to providing a barrier‑free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. HFC strives to ensure that its employment practices are free from direct and indirect discrimination and will ensure the full participation and advancement of members ofhistorically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples).

As such, HFC will do its due diligence to make accommodations available to applicants with disabilities upon request, will ensure they are fair and equitable for all persons, and will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation.

Artificial Intelligence Disclosure Hannam Fertility Centre does not use Artificial Intelligence for the purpose of recruitment.

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