Department Manager - Customer Experience, Barrie

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunitiesthat live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as:

Benefits:

An inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Benefits: insurance (certain conditions apply), annual salary review, etc.

Opportunities for advancement within the company

An employer that’s involved in the community

Teamwork and ongoing training

A comprehensive training program for all new hires

A student incentive program

And much more!

Your role:

Supervise work according to set priorities and the company’s requirements

Resolve any issue that may arise while ensuring customer satisfaction

Carry out merchandising duties according to the Store Manager’s directions

Supervise the replenishment process

Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy

Assist in recruiting staff for the department under your responsibility

Determine work schedule while complying with the established labour budget and ensuring that customer needs are met

Coach, encourage, and motivate teams

Other related tasks to ensure the store runs smoothly

What we're looking for:

5 years experience in personnel management

Experience managing a retail business

Strong leadership skills, resourceful and autonomous

Excellent communication skills

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

#J-18808-Ljbffr