Customer-Focused Service Coordinator, Toronto

Elevate client experiences as a Service Coordinator I, focusing on efficient scheduling and service delivery. Engage directly with clients while ensuring satisfaction through effective communication and coordination.

In this customer-facing role at a reputable company, you will efficiently coordinate technical resources, schedule service calls, and communicate with clients to ensure their needs are met. Your organizational skills will help manage technician schedules, and your attention to detail will facilitate accurate billing and service reporting.

Key Responsibilities:• Schedule service calls, inspections, and repairs daily • Maintain technician schedules and resource utilization • Relay service details to technicians effectively • Ensure timely invoicing and accurate work orders • Deliver customer response times within guaranteed windows

Requirements:• Strong customer service and interpersonal skills • Proficiency in Windows and Microsoft Office • Excellent verbal and written English communication • High attention to detail and organizational skills • Ability to build relationships with clients

Leverage your coordination skills and customer service experience to enhance client satisfaction in this dynamic role. #J-18808-Ljbffr