Residential Installation Coordinator at Dodds, Toronto

Join Dodds Garage Doors as a Residential Installation Coordinator in Toronto, ON. This role involves managing installation projects, ensuring timely communication, and delivering exceptional customer service throughout.

As a vital part of Dodds Garage Doors’ operations team, you will coordinate and schedule both installation and service projects. This full-time role requires excellent problem-solving skills and the ability to manage multiple priorities effectively in an in-person environment. You will engage with customers, technicians, and internalteams to ensure projects meet expectations and deadlines.

Key Responsibilities:• Coordinate and schedule garage door installations and services • Communicate project timelines and requirements to customers • Schedule technicians in collaboration with dispatch teams • Monitor project progress and resolve delays proactively • Issue final invoices and assist with payment collection

Requirements:• 3+ years in customer service or project coordination • Strong organizational and time management abilities • Excellent communication skills with problem-solving orientation • Proficiency in CRM/scheduling systems (ServiceTitan a plus) • Detail-oriented with a customer-first mindset

Become part of a dedicated team committed to delivering outstanding customer experiences at Dodds Garage Doors. #J-18808-Ljbffr