Customer Service Representative at Global X, Toronto

Elevate your career in finance as a Customer Service Representative with Global X Investments. This entry-level role supports investor inquiries through phone and email, ensuring excellent service and engagement.

As part of the Sales team at Global X, you will handle incoming requests from investors about our diverse ETFs. Your communication and problem-solving skills will help clarify inquiries while collaborating with internal teams for accurate information. Understanding client needs and maintaining our CRM is essential to provide top-notch support in our fast-paced environment.

Key Responsibilities:• Manage incoming investor phone lines and email inquiries • Identify client needs and clarify requests efficiently • Support Sales team with administrative tasks and outreach • Maintain Global X CRM and knowledge repositories • Update regulatory reports and corporate swag inventory

Requirements:• Excellent verbal and written English communication skills • Preferred customer support experience in the financial sector • Active listening skills for positive client rapport • Ability to prioritize and organize tasks effectively • Understanding or willingness to learn about Canadian Financial Markets

Bring your passion for customer service to Global X and help investors thrive in their financial journeys. #J-18808-Ljbffr