Bilingual Collections Agent in Barrie

Become a key player at Northlake Financial as a Bilingual Collections Agent in Barrie, ON. Utilize your customer service skills to engage with French and English-speaking customers in the repayment process.

Northlake Financial is expanding its team with one Bilingual Collections Agent. This role emphasizes your ability to negotiate and develop tailored repayment solutions for customers. Candidates should excel in customer service, creative problem-solving, and working independently under targets. Your work will contribute to maintaining high collection performance while fostering customer satisfaction.

Key Responsibilities:• Engage French and English customers to prevent delinquency • Negotiate payment arrangements with late-stage accounts • Initiate contact through approved communication methods • Educate customers on repayment processes and policies • Document interactions and maintain accurate accountrecords

Requirements:• Bilingual in French and English • Flexible work hours between 7am and 9pm • Strong negotiation and communication skills • Experience in collections or customer service preferred • Comfort in a performance-driven environment

Leverage your bilingual skills and customer focus to enhance Northlake Financial's collection success in Barrie. #J-18808-Ljbffr