Contracting Administrator (6-month contract), Toronto

Contracting Administrator (6‑month contract)

Purpose of role The Contracting Administrator is accountable for ensuring that producer/advisor and up‑line hierarchy management in all distribution channels are contracted and licensed promptly, as per established guidelines and service levels, in accordance with provincial and state laws. To provide customer service at established service levels to the various distribution channels by accuratelyanswering questions and/or resolving contracting and licensing inquiries.Job Description Key Responsibilities

Administration of contracting and licensing for all distribution channels, ensuring that all producer/advisor and up‑line management are properly contracted, licensed and appointed, where applicable, with state and/or provincial insurance departments. Provide customer service support through our dedicated phone queues. Phone queue coverage is required on a schedule and rotational basis.Process new producer/advisor and up‑line management contracting packages. Review contracting package for completeness, following up on outstanding contractual requirements. Administer, review and adjudicate background checks within established approval guidelines, communicating with the producer/advisor when necessary to obtain clarification regarding financial or criminal aspects on the background check report; make recommendations for exceptions or declines where appropriate.Process state appointments and provincial sponsorships for producer/advisor and up‑line management, permitting them to sell for Foresters. Add and maintain accurate producer/advisor and up‑line personal, contracting and licensing information on all applicable systems. Initiate and process book of business transfers and/or agent of record changes, including completing book of business valuations, tracking and reconciliation.Process producer/advisor and up‑line terminations on the systems, ensuring that the appropriate state or province is properly notified. Respond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to contracting and licensing issues, meeting established service level standards.Track and notify the producer/advisor and up‑line regarding expiring licenses and update appropriate systems as necessary. Track and notify the producer/advisor and up‑line regarding expiring errors and omissions coverage and Anti‑Money Laundering Training and update systems as necessary. Additional duties as required to support any contracting and licensing related activities.Key Qualifications

Post‑secondary diploma in a related field or equivalent experience. Knowledge of life insurance industry, producer/advisor and up‑line contracting and licensing for both Canada and the United States (asset). Knowledge of PMACS and PMACS web portal or other Contracting&Compensation Administration systems (asset). Experience with Microsoft CRM and Amazon Connect (asset). Excellent written and verbal communication skills. Strong ability to multi‑task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail. Ability to perform a high volume of repetitive tasks with accuracy.Ability to respond to constantly changing needs/schedules and to prioritize workload in a fast‑paced environment. Decisive with good judgment/decision‑making skills to act effectively in resolving contracting and licensing issues. Well‑developed problem‑solving, analytical, organizational and time‑management skills.Strong team‑building and interpersonal skills. Accurate keyboarding skills with a good working knowledge of Microsoft Office Suite. LOMA designation is an asset. Ability to work within the hours of Insurance Operations (8:00am – 8:00pm). Salary Range: $43,000 – $63,000. Salary will depend on relevantexperience and qualifications. Eligible employees may be eligible for a discretionary variable incentive plan based on individual and company performance.Equal Opportunity Employment and Inclusion– at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly authentically as themselves. Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email in advance of your appointment.

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