Production Support Specialist, Toronto

Strong experience with Unix/Linux for basic troubleshooting Basic networking knowledge Firewalls (iptables, firewall-cmd) Exposure to Azure cloud environments Experience with Red Hat OpenShift / container platforms Docker and container lifecycle Cluster management OpenShift CLI and command-line operationsContainer networking (SDN, ingress controllers) Experience with Application Performance Monitoring (APM) tools Application and database performance monitoring Experience with file transfer protocols (SFTP, FTPS) Basic scripting knowledge (Bash, PowerShell) Ability to read and understand scriptsExperience supporting financial transaction-based systems Exposure to AI tools for general productivity and troubleshooting Strong communication skills in both English and Spanish Ability to explain technical concepts in Spanish Strong problem-solving skills and ability to work under pressure The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments. We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing

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