Shelter Services Team Lead for Client Support and Operations, Toronto

Step into the role of Team Lead for Shelter Services, where your strategic oversight and dedication will enhance both staff productivity and client safety. Focus on implementing best practices and trauma-informed care in a challenging yet rewarding setting.

As the Team Lead, you will provide direct supervision to staff, support youth in crisis, and manage the operational aspects of emergency shelters. Your role is crucial in fostering a safe environment, addressing incident management, and elevating service delivery for clients experiencing homelessness. Work collaboratively with your team to ensure comprehensive program planning and client-centered approaches.

Key Responsibilities:• Oversee daily shelter operations and staff supervision • Enforce safety protocols and incident reporting • Facilitate intake, discharge, and client case management • Conduct team meetings for continuous improvement • Monitor documentation for compliance and quality

Requirements:• At least 3 years of supervisory experience • Relevant undergraduate education or equivalent • Strong background in youth homelessness support • Certifications in First Aid, CPR, and TSS needed • Proficient in administrative software and documentation

Leverage your skills to improve shelter operations and client outcomes in this impactful leadership role, driving success for both your team and the individuals you serve. #J-18808-Ljbffr