Digital Production Designer, Toronto

The Opportunity We are looking for a Digital Production Designer to own the design and production of our email channel, ecommerce assets, and digital collateral. This is a high‑volume, high‑impact role; email is one of our most important revenue channels, and you will be the engine that keeps it running at a premium level.

Responsibilities

Design and build weekly marketing emails end‑to‑end: concept, layout, asset sourcing, export, Klaviyo build, QA, and revisions.

Take direction from the CRM team and blend performance with on‑brand creative.

Source product imagery and UGC assets; AI‑generate supporting visuals as needed.

Create banners, graphics, and supporting assets for every send.

Design and build automated email flows in Klaviyo; update and maintain existing flows.

Perform QA testing across desktop and mobile before every send.

Maintain and update email campaigns and flows—banners, footers, image swaps, layout adjustments.

Design and build monthly "New Around Here" wholesale newsletters and quarterly wholesale newsletter creative.

Format, export, and prepare all wholesale email assets; create elevated line sheets, trade invitations, postcards, QR code materials.

Prepare retailer asset packages for partners including Revolve and Nordstrom—resize and format to spec.

Design wholesale presentations for seasonal and trade moments; design banner assets for any wholesale marketing buys.

Crop and format imagery for PDPs across all product pages; maintain consistent image standards across the ecommerce site.

Receive retouching briefs and coordinate with external retouchers; review retouched files, manage revision feedback, and ensure final assets meet brand standards and are not overly retouched.

Adjust image colours as needed (gold to silver conversions, etc.) and AI‑generate supporting imagery where needed across digital channels.

Organize and label new photography assets in internal folder systems; maintain DAM.

Fulfill asset requests from internal teams—PR, HR, social, packaging, archived assets; export and resize logos, product images, and brand assets for various uses and partner specs.

Design and export static ad creative across Meta, Google Display, and Pinterest from briefs provided by the ads team—multiple formats, sizes, and variations per brief.

Deliver clean, brand‑elevated executions that are built to perform: strong product focus, clear hierarchy, and formatted to every platform's technical specs.

What you bring to the table

3 years of experience in digital design, email design, or production design within a consumer brand or agency.

Strong experience designing and building emails in Klaviyo or a comparable ESP.

Proficiency in Adobe Photoshop and Illustrator (required); InDesign an asset.

Meticulous attention to detail—catch errors others miss.

Ability to manage a high volume of projects simultaneously and hit deadlines without compromising quality.

Comfortable working with AI image generation tools.

Experience with asset management and maintaining organized file systems.

A strong eye for on‑brand design, even within a templated/production context.

Must be eligible to work in Canada.

What makes you stand out

Experience at a DTC ecommerce brand—understanding how email drives revenue.

Fast and clean—files are organized, exports are correct the first time.

Understanding of the nuance of jewelry or fashion photography and what makes an asset feel elevated.

Team Member Expectations We seek a compassionate and reliable individual who leads with empathy, inspires teammates with a strong work ethic, and supports peer growth through trust and respect. Demonstrated curiosity, proactiveness, and effective communication are essential.

Role Details

Location: Office in the East Room (507 King East, Toronto, Ontario) 4 days a week—preferably Monday to Thursday.

Salary: Base range $60‑70 K (exact salary depends on experience, skills, education, and budget).

The Interview Process

Virtual Zoom interview with Kaela Gordon.

Assignment.

1‑hour in‑person interview with Kaela Gordon and Kevin.

Reference check.

Offer.

Perks at Jenny Bird

3‑week vacation + 3 floating days + Summer Fridays.

Birthday off.

Comprehensive benefits program + flexible health care spending account.

Parental leave top‑up.

"Birdbills" to use towards JENNY BIRD pieces.

Access to Group RRSP plan.

Membership to the East Room at 507 King East, Toronto, Ontario.

Equal Employment Opportunity Statement JENNY BIRD does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility‑related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email.

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