Production Support + SRE, Toronto

Job Description Monitoring and Alerting Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.

Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.

Automation Automate repetitive tasks and processes to improve efficiency and reduce manual effort.

Performance Optimization Identify and address performance bottlenecks to ensure systems run efficiently and effectively.

Infrastructure Management Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.

Capacity Planning Plan for future capacity needs to ensure systems can handle anticipated workloads.

Release Engineering Develop and maintain processes for deploying software updates and releases.

Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.

Documentation Maintain clear and concise documentation of systems, processes, and procedures.

Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills and Qualifications

8+ Years experience in production support handling Prod incidents.

Excellent knowledge of OCP and windows environment.

Monitoring tools (Dynatrace, Splunk)

Scripting (Shell Scripting, Python, Power Shell)

Ansible

Database (MySQL, Oracle, SQL database management)

Capgemini is an Equal Opportunity Employer committed to diversity, equity, and inclusion in the workplace. We promote fairness, accessibility, inclusion, and respect through our Partnership Accreditation in Indigenous Relations (PAIR) Committee, which supports meaningful engagement with Indigenous communities across Canada. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

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